Helping others to help you — effectively communicating your ICT problems

Developed by: Lasa Information Systems Team
Type of resource: Web guide
Target audience: General
Cost: Free access

Getting the most out of your technical support requires explaining the problem in clear terms. The Lasa Information Systems Team shows you what to look for and how to communicate your problems effectively.

http://www.icthubknowledgebase.org.uk/communicatin
gproblems