Instant Messaging Tools and Technology: A Mini-Guide

Developed by: Kolabora
Type of resource: Web guide
Target audience: General
Cost: Free access

"Instant messaging is a form of real-time communication between two or more people based on typed text messages. Instant messaging differs from traditional e-mail in the fact that communications can be sent and received instantly." Robin Good looks at the basics of instant messaging and reviews some of the most popular IM tools.

http://www.kolabora.com/news/2006/09/28/instant_me
ssaging_tools_and_technology.htm