How to Build a User Community

Developed by: Creating Passionate Users
Type of resource: Web article
Target audience: General
Cost: Free access

"Most user communities take a typical path - the newbies ask questions, and a select group of more advanced users answer them." This article will help you find ways of getting beginners and intermediate members to engage more fully with the community.

http://headrush.typepad.com/creating_passionate_us
ers/2006/12/how_to_build_a_.html