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Home > Resources for Trainers > Effective training 

Resources for Internet Trainers

Section editor
Saskia Harmsen, IICD
sharmsen@iicd.org

Introduction

Being an effective Internet and ICTs trainer requires more than just being familiar with the tools. Developing a good training programme takes careful planning and an understanding of the organization's and individual learner's needs and context. This section draws on the ItrainOnline partners' experience in training and materials development, and offers a collection of resources for trainers which focusses on Internet and ICTs training in NGOs and community organizations.

This section lists resources which may assist you to become a more effective trainer, or to develop a training strategy for your organization.

Resources for Internet Trainers - Training in a development context

Editor's choice: The Barefoot Guide Guide to Working with Organisations and Social Change

Developed by: The Barefoot Collective, CDRA
Type of resource: Downloadable Guide and supporting website
Target audience: General, Trainers, Information intermediaries
Cost: Free access

A practical, do-it-yourself guide for leaders and facilitators wanting to help organisations to function and to develop in more healthy, human and effective ways as they strive to make their contributions to a more humane society. The guide, with its supporting website, includes tried and tested concepts, approaches, stories and activities. It's purpose is to help stimulate and enrich the practice of anyone supporting organisations and social movements in their challenges of working, learning, growing and changing to meet the needs of our complex world. It is aimed at leaders and facilitators of civil society organisations, but should also be useful to anyone interested in fostering healthy human organisation in any sphere of life.

Link to resource


ICT4D - Information and Communication Technologies for Development

Developed by: Barbara Fillip, Knowledge for Development LLC
Type of resource: website, online modular course
Target audience: Trainers
Cost: Free access

This is the self-paced version of the "ICTs for Development" course CD-ROM. It is meant as a self-contained set of training materials to allow people to learn at their own pace, without the need to submit assignments and without communications with a facilitator or instructor. The goal of the course is to familiarize participants with key concepts and issues related to the potential and real impacts of information and communication technologies on the social, economic and political development of the less developed countries of Asia, Africa and Latin America. Modules include: 1. What is ICT4D? 2. What is the Digital Divide? 3. Addressing the Digital Divide 4. ICTs and Learning 5. ICTs for Better Health 6. ICTs and Agriculture 7. eCommerce 8. eGovernance 9. Telecenters 10. Knowledge Networking

Link to resource


Editor's choice: The Barefoot Guide to Learning Practices in Organisations and Social Change

Developed by: The Second Barefoot Collective - CDRA, PSO & VSO
Type of resource: Website with downloadable chapters
Target audience: General, Trainers, Women, Information intermediaries
Cost: Free access

This is a practical resource for leaders, facilitators and practitioners wanting to improve and enrich their learning processes. It is intended for individuals, organisations and for social change practice in the field. Community leaders, field workers, NGO staff and donor agencies struggling to make their organisations more learning-oriented will find this book helpful, inspiring and thought-provoking, helping them to start, and continue, a more fruitful journey towards learning and social change. It includes topics as diverse as community mobilising and development, adult learning, funding, evaluation, facilitation, and creative writing.

Link to resource


Editor's choice: Training Kit on Participatory Spatial Information Management and Communication

Developed by: CTA, IFAD
Type of resource: website with downloadable modules
Target audience: General, Trainers
Cost: Free access

This Training Kit can be used and tailored for conducting training on Participatory Spatial Information Management and Communication. It contains 15 Modules that cover the entire spectrum of good developmental practice – from mobilising communities to developing a communication strategy based on the outcome of participatory mapping activities. The Modules touch on topics such as the fundamentals of training, ethics and community groundwork and processes as well as the more technical low-, mid- and high-tech participatory mapping methods. The Training Kit culminates in a Module on networking, communication and advocacy – the pillars upon which maps become effective media and negotiation tools.

Link to resource


Editor's choice: resources @ participation

Developed by: FAO Rural Institutions and Participation Service (SDAR)
Type of resource: Web site
Target audience: Trainers
Cost: Free access

The Participation website aims to provide an interactive learning forum to share and exchange resources, knowledge and information on participation in development. The resources sub-page includes a useful database on participatory approaches, methods and tools that can help trainers and facilitators design their participatory processes. The Resources also include examples of successful application as well as lessons learned when using participatory approaches Tip: Enter 'train' into the Field Tools database and see all the useful resources and tips that the site contains.

Link to resource


Change Management Toolbook

Developed by: Change Facilitation
Type of resource: website
Target audience: Trainers
Cost: Free access

The Change Management Toolbook is a collection of more than 60 tools, methods and strategies which you can apply during different stages of personal, team and organizational development, in training, facilitation and consulting. It is divided in three principle sections: Self, Team and Larger System.

Link to resource


Communications Planning Session (Facilitator's Notes)

Developed by: APC
Type of resource: Document in Open document format (ODF)
Target audience: Trainers, Women, Information intermediaries
Cost: Free access

Notes for facilitators running training workshops on developing communication strategy. Contains classification of existing types of communications, exercises, questions & answers.

Download


Development and the Internet

Developed by: The Berkman Online Lecture & Discussion (BOLD) Series, Harvard Law School
Type of resource: web site with on-line tutorials
Target audience: General, Trainers
Cost: Free access

Part of a series of on-line courses offered by the Berkman Centre for Internet & Society. Selected offerings are open to the public and do not require payment of a fee (participants only have to register to get a user name and password). The modules include: Architecture, Entrepreneurship, Learning Policy and Conclusions.

Link to resource


Gender and Photojournalism in Southern Africa - A Manual for Trainers

Developed by: Southern Africa Media Services Organisation (SAMSO) Gender Links (GL)
Type of resource: website with a review
Target audience: Women
Cost: Free access

“Picture our Lives”, a publication by Gender Links and SAMSO, provides penetrating insight into gender and photojournalism in Southern Africa. Developed by experts and practitioners in the field and targeted at trainers, the manual contains fifty handouts, a wealth of exercises and examples that will be an eye opener to those who make and take images, as well as those who daily consume them. An invaluable tool for photojournalists, media training institutions and gender trainers in Southern Africa and further a field.

Link to resource


IctHub training knowledge base

Developed by: IctHub
Type of resource: Web page
Target audience: General, Trainers
Cost: Free access

Issues around ICT training for staff in your organisation – analysing training needs and selecting appropriate training

Link to resource


Performance Evaluation Guide: Assessing competency-based training in agriculture

Developed by: FAO
Type of resource: Web site
Target audience: Trainers
Cost: Free access

The guide forms a part of a workshop for developing training materials in the agricultural sector and seeks to have trainers develop their own performance evaluation instruments to assess trainee attainment of skills - the guide can be downloaded according to chapters (6) or as a full PDF file.

Link to resource


Producing information materials through participatory writeshops

Developed by: Paul Mundy for IIRR
Type of resource: Web site
Target audience: Trainers
Cost: Free access

Writeshops (intensive workshops to write information materials) are a useful way to document the knowledge of a group of experts. This technique is being used by ITO partners to design courses and develop materials for ICT training. The writeshop process described here was developed for the International Institute of Rural Reconstruction in the Philippines.

Link to resource


The Voice of the Learner

Developed by: Appreciative Inquiry Commons - Vega Associates
Type of resource: Trainer Toolkit (Word document)
Target audience: Trainers
Cost: Free access

Appreciative inquiry (AI) turns problem-solving on its head - it focuses on achievements rather than problems. The use of AI exercises as part of a training session opens up channels of communication, generally creates an open and relaxed atmosphere and engages the group. This toolkit provides help and resources for trainers to be able to run Appreciative Inquiry exercises as part of a training programme. These exercises will provide data and feedback that will contribute to the consultation process and allow the voice of the learner to be heard and taken into account.

Link to resource


Twin Pillars of Development, Capacity Building and Universal Access, through Train the Trainer Telecentres and Affordable Wireless Technologies

Developed by: Daniel Stern, Uganda Connect
Type of resource: Case study
Target audience: Trainers
Cost: Free access

This case study gives an overview of the the author's experience in running train-the-trainer programmes within the context of a developing country community telecentre. The article includes the curriculum outline for the two-month training programme used at Nakaseke MCT in Uganda.

Link to resource


Using ICTs for Government Transparency

Developed by: Richard Heeks, IDPM, University of Manchester, UK
Type of resource: Web site
Target audience: Trainers
Cost: Free access

This site is aimed at a trainer who wishes to train a group of e-government practitioners from developing/transitional economies about e-transparency projects. The site would need to be modified somewhat for use in different situations; for example for use by an e-government practitioner as a self-study guide; or for use in training postgraduate students who lack public sector experience.

Link to resource


Resources for Internet Trainers - General

Computer Training Needs and Skills Assessments

Developed by: Cornell CIT
Type of resource: Web site
Target audience: Trainers
Cost: Free access

Resources and templates that can be used for conducting ICT skills assessments (current skills levels) and Skills Needs Assessments (what is needed).

Link to resource


Editor's choice: Training Works!

Developed by: JHPIEGO, Rick Sullivan
Type of resource: Free web-based course, downloadable guide(s)
Target audience: Trainers
Cost: Free access

This handbook will be useful to anyone who has a role in the management, design, delivery, or evaluation of group-based training (for healthcare professionals). JHPIEGO focuses on using training to develop capacities of healthcare professionals in developing countries, but many of the standards discussed in the handbook also apply to other types of training, such as on-the-job training, distance learning courses, and computer-assisted learning. The handbook summarizes the tasks that should be completed at each stage of training to ensure an effective training course. You may be a project manager, an instructional designer, a clinical trainer, an evaluation specialist, or a trainer who “does it all.” Or, you simply may be interested in knowing more about training to help you make program decisions or participate in stakeholder meetings.

Link to resource


Editor's choice: Reference Guide for Instructional Design and Development

Developed by: IEEE
Type of resource: Web site
Target audience: Trainers
Cost: Free access

A simple and reference guide for persons wanting to develop instructional materials. Topics covered include: assessing needs, analysing learners, writing learning objectives, selecting an instructional strategy, developing materials and evaluating. Links are also provided on each topic for tools (e.g. checklists) and on-line references that you can use.

Link to resource


10 Steps for Planning a Successful Webinar

Developed by: TechSoup
Type of resource: Web site
Target audience: Trainers
Cost: Free access

Tip sheet by TechSoup on how to organize and produce online seminars for non-profit organisations

Link to resource


Editor's choice: IRC Facilitation Toolkit

Developed by: IRC International Water and Sanitation Centre
Type of resource: Website with downloadable documents
Target audience: Trainers
Cost: Free access

The Facilitator's Notes collection is a series of fact sheets and how to's around facilitation: concepts, tools, methods, skills, special assignments and exercises etc. It provides practical information on the most common methods, skills and tools for the facilitation of group interventions (meetings, workshops, trainings, seminar, etc.) in a learning-by-doing process. Originally developed with the water and sanitation sector in mind, the large majority of these files can be used in any other context.

Link to resource


Editor's choice: Source Camps Replication Materials

Developed by: Tactical Tech Collective (TTC)
Type of resource: wiki
Target audience: Trainers
Cost: Free access

An online online resource wiki for anyone interested in the organisation of free/open source software training workshops aligned with the Source Camp methodology that was developed by Tactical Technology Collective. It is a website where you can find information, templates, tips and secrets about organising Source Events. In the spirit of Free and Open Source Software and the general philosophy of the Source Camps the materials show how they were organised and share Tactical Tech's experiences in such a way that anyone who would like to organise their own Source Camp or other event inspired by Source Camps could do so using a set of materials.

Link to resource


A Guide for Trainers

Developed by: Fahamu
Type of resource: Distance Learning website
Target audience: Trainers
Cost: Free access

Distance Learning notes that have been drawn from handouts developed for Fahamu's Writing for change trainers' workshops. The notes don't constitute a complete manual on training, but are drawn from A Trainer's Guide for Participatory Learning and Action, by Pretty N, Guijt I, Scoones I and Thompson J, International Institute for Environment and Development, London, 1995.

Link to resource


A Manual for Media Trainers : A Learner Centred Approach

Developed by: Duncan H. Brown and Drew O.McDaniel
Type of resource: PDF manual
Target audience: Trainers
Cost: Free access

This manual is divided into several sections, each dealing with specific topic. These include: What is training? Training Needs Assessment, Motivating Adult Learners, Training Techniques, Evaluation, Supporting Newly Trained Staff, Additional Resources

Link to resource


A Trainer's Toolbox of Templates, Outlines and Briefings

Developed by: Don Clark
Type of resource: Web site
Target audience: Trainers
Cost: Free access

Includes serveral helpful guidelines and templates for trainers on topics such as training needs assessments, lesson plans, presentations, ISD (Instructional Systems Development) and writing learning objectives.

Link to resource


Active Training & Teaching - 25 Proven Activities to Make Learning Active

Developed by: Business Training Works / Kate Zabrieski
Type of resource: Word Document
Target audience: Trainers
Cost: Free access

The average adult can sit and just listen for about ten minutes. After that, any lecture tends to lose its punch. What’s an instructor to do? Talk faster? Simply hit the highlights? No, of course not. By building active learning techniques into the structure of the class, any instructor can improve his or her class. The Word document provides 25 ways to engage participants in a lecture-based program or lecture module in a training seminar.

Link to resource


Analyse yourself as facilitator: disempower yourself

Developed by: IDS
Type of resource: website
Target audience: Trainers
Cost: Free access

A useful resource page in the FAO Particpation database intended to help trainers and facilitators reflect on how to 'facilitate others in the sense of handing over the stick, disempowering yourself as a facilitator, leading by withdrawing'.

Link to resource


Basic Facilitation Primer

Developed by: International Association of Facilitators
Type of resource: Downloable PDF (450K pdf)
Target audience: Trainers
Cost: Free access

A PDF primer on Basic Facilitation Skills that will help trainers getting started on making meetings, training and workshops even more effective.

Link to resource


Big Dog's ISD Page

Developed by: Debra Jones
Type of resource: Web site
Target audience: Trainers
Cost: Free access

Useful resource for topics on Instructional Systems Design -looks at the phases of Analyis, Design, Development, Implementation and Evaluation of training programmes and instructional materials.

The ISD process approach provides a means for sound decision making to determine the who, what, when, where, why, and how of training, and insures that training programs and the required support materials are continually developed in an effective and efficient manner to match the variety of needs in an ever rapidly changing environment.

Link to resource


CamStudio

Developed by: CamStudio
Type of resource: Software
Target audience: General, Trainers
Cost: Free access

"CamStudio is able to record all screen and audio activity on your computer" - useful for creating software tutorials and for offline demonstrations of tools.

Link to resource


Competency checklists

Developed by: Link to Learn
Type of resource: PDF files
Target audience: General
Cost: Free access

These lists of goals and skills relating to areas such as web site creation, presentation design and MS PowerPoint are a useful resource for trainers who need to develop pre- or post-training assessment tools, as well as for overall curriculum development.

Link to resource


Complete Guidelines to Design Your Training Plan

Developed by: Carter McNamara
Type of resource: Web site
Target audience: Trainers
Cost: Free access

An overview of elements of desigining a training plan. These include: determining overall goals in training, determining learning objectives and activities, developing any materials you may need, planning implementation of your training plan and follow up after completion of your plan, among other topics.

Link to resource


Computers & Internet Lesson Plans - Junior / High School

Developed by: Kyle Yamnitz, students, and faculty at The University of Missouri, with contributions by users of the site
Type of resource: Web site
Target audience: Trainers
Cost: Free access

A large collection of lesson plans for secondary school ICT instructors. They are organised around practical use of the applications or techniques. Although no more than an outline, the lesson plans may provide ideas for creative and fun hands-on exercises. Basic to intermediary level includes other useful skills for ICT learners such as typing.

Link to resource


Copyright & Distance Education: A Trainer's Toolkit

Developed by: Christine Swales
Type of resource: PDF
Target audience: Trainers
Cost: Free access

This toolkit provides a variety of resources designed to assist trainers/presenters in preparing and offering a workshop that introduces the issue of copyright as it relates to distance education. It describes the basic features of copyright, identifies institutional issues and concerns, and outlines ways to deal with them. Workshop materials are arranged into 6 topics, and ends with an activity which usually requires some specific information from the participant. Overheads and handouts highlight the key concepts in each area and can be used to generate additional activities.

Link to resource


Designing Instruction for Web-Based Distance Learning

Developed by: Distance Learning Resource Network
Type of resource: Web site
Target audience: Trainers
Cost: Free access

This guide will help trainers in the design of a course or materials for the Web or convert an existing course into an online course.

Link to resource


Does Extreme Content Delivery = Learning?

Developed by: Beth Kanter's blog
Type of resource: Blog entry
Target audience: Trainers
Cost: Free access

Blog entry by Beth Kanter, named as one of the most influential women in technology by Fast Company Magazine. This entry discusses learning design from the perspective of cognitive neuroscience and provides practical tips on tips on how to design and deliver learning activities that engage people and inspires them to apply what they learned.

Link to resource


Gender and Training: Mainstreaming gender equality and the planning, realisation, and evaluation of training programmes

Developed by: Swiss Agency for Development and Cooperation
Type of resource: PDF file
Target audience: Trainers
Cost: Free access

Based on the concept of "didactics that promote gender equality", manual prepared by the Swiss Agency for Development and Cooperation for its staff and consultants, the manual defines key terms and practical tips for being gender aware in the workplace. It encourages trainers to examine content, work forms and methods, their own gender knowledge, language and communication.

Link to resource


Information and Communication Technology Training of Trainers

Developed by: Peace Corps
Type of resource: PDF file (153 p.)
Target audience: Trainers
Cost: Free access

This Facilitator Guide and Reference Manual is intended for use in train-the-trainer programmes. The aimes of the ICT TOT are to prepare graduates of the course to conduct effective computer technology and Internet training so as to help others better accomplish their development objectives; understand and apply participatory training methods that are effective in experiential learning situations; and learn how to tailor a training program to the needs of the audience. The materials have been field tested in a number of developing countries.

Link to resource


Knowledge Sharing Toolkit

Developed by: Bellanet, Mark Faul, Kemly Camacho
Type of resource: Word Document
Target audience: Trainers
Cost: Free access

This (draft) kit contains tools that are designed to make it easier to benefit from the collective experience, knowledge and expertise of your peers, co-workers and partners. The knowledge sharing techniques described in this toolkit are a selection of KS tools that are simple, quick, and proven to be effective methods for providing and promoting open, transparent discussion on topics, issues, activities and projects, and can be effectively used as training/facilitation techniques for workshops.

Download
Link to resource


Multimedia Development Tools

Developed by: Georgia Institute of Technology
Type of resource: Web site
Target audience: General, Trainers
Cost: Free access

The site provides links to a number of useful tools that will help trainers and course designers to plan and implement multimedia-based training. The process (and tools suggested) follows the stages of analysis, design, management, production and evaluation.

Link to resource


NETTRAIN Discussion List

Developed by: NETTRAIN
Type of resource: Listserver
Target audience: Trainers
Cost: Free access

NETTRAIN is a discussion list for Internet trainers with over 3000 subscribers worldwide. Subscribe online:

Link to resource


PowerPoint Multimedia

Developed by: Simon James
Type of resource: Web site
Target audience: Trainers
Cost: Free access

These guides and examples from University of Tasmania show how MS PowerPoint can be used to create self-instructional multimedia learning resources without expensive multimedia software or specialized technical knowledge. MS PowerPoint can include lots of rich content (video, audio, photos, and some animation), and allows hyper linking between slide all that is needed to make useful multimedia resources.

Link to resource


PRO::ICT - Promoting ICT to female students

Developed by: Leonardo da Vinci Programme, EU
Type of resource: web based searchable database
Target audience: Trainers, Women
Cost: Free access

A European collection of gender-sensitive training material which includes approximately 50 descriptions of sensitivity material, workshop designs (including e-learning courses), information material about the ICT market and occupations, handbook and guidelines for organisational interventions and case studies of successful gender-sensitive training activities.

Link to resource


Running Effective Online Trainings - tips for creating a successful training program

Developed by: NPower / TechSoup
Type of resource: article on a website
Target audience: Trainers
Cost: Free access

An article in TechSoup's Learning Centre on preparinga and conducting online trainings. Provides advice on chosing learning platforms, costs associated with several of them, and many tips on setting up and running the actual training. Article is written with doing technology training online in mind.

Link to resource


Teaching Tips Index

Developed by: Honolulu Community College
Type of resource: Web site
Target audience: Trainers
Cost: Free access

Developed as a part of the college's support to faculty the page provides a number of useful links on a wide range of issues that teachers/trainers must account for. These include: assessment techniques, course design, how people learn, motivating students and preparing a lesson plan.

Link to resource


Technology Tutorials

Developed by: Nortel Networks Kidz Online
Type of resource: web site
Target audience: General, Trainers
Cost: Free access

Twelve Units of technology tutorials from simple internet searching to 2D and 3D animation are offered in this complete teachers resource. Teachers can benefit from ready-made lessons plan which can be easily inserted in their own plans, and accompanied by multimedia resources.

Link to resource


TechSoup.org: Training

Developed by: TechSoup.org
Type of resource: Web site
Target audience:
Cost: Free access

TechSoup's Training page provides articles, case studies and worksheets - not all of them technology-focussed - on planning for training and choosing types of training.

Link to resource


The Copernicus Education Gateway

Developed by: EdGate
Type of resource: Portal
Target audience: Trainers
Cost: Free access

Provides links to several other resources/websites/portals that links to good resources that instructors can use in developing lesson plans, content and instructional activities - see link for "Teacher's Toolbox."

Link to resource


Time to Get Online

Developed by: Kabissa
Type of resource: website (wiki)
Target audience: General, Trainers
Cost: Free access

Kabissa's Time to Get Online learning materials are designed to be both a self-learning curriculum and to be distributed during hands-on internet training workshops with African Civil Society organisations. The 150-page curriculum is appropriate for both persons new to the Internet and Web experts, and has been made available as a wiki website. It includes snapshots of useful Web sites, lists of practical resources that can be found on the Web, tricks and tips on using the Internet, and case studies on how other organizations are using the Internet to further their mission. The materials cover: Connecting to the power of the internet; Accessing information and opportunities; Interacting with like-minded organisations; Establishing your web presence; Advocating for your community; Integrating the internet into your organisation;

Link to resource


Train The Trainer for Technology Support Professionals

Developed by: Cornell University, Technology Training Services
Type of resource: Web-based course
Target audience: Trainers
Cost: Free access

A web-based course aiming to assist the technical support provider in developing the skills necessary to deliver effective technical training to an adult audience. The course provides the learner with working knowledge of common training delivery methods, understanding of the basic principles of learning, an understanding of basic teaching skills and presentation skills, and a working knowledge of effective classroom and anxiety management techniques. Useful for trainers to enhance their own skills, as well as reference materials for use in training others.

Link to resource


Train the Trainer Manual

Developed by: Purdue University
Type of resource: Web site
Target audience: Trainers
Cost: Free access

Links to a number of well organised and useful handouts (downlaodable) for anyone conducting training. Titles include: developing training aids, basic principles of training, adult learning principles etc.

Link to resource


Wikibooks: Computing

Developed by: Wikibooks, the open-content textbooks collection
Type of resource: Web site
Target audience: Trainers
Cost: Free access

Wikibooks have made available a number of free, open content textbooks and guides for teaching computer software subjects. Many of the books are still works-in-progress, but others are nearly complete. These are: Gmail, LaTeX, phpMyVisites, Learning the vi editor, Knoppix, Linux For Newbies, Basic Computing Using Windows, and Computers for Beginners. Because there are almost no copyright restrictions and each chapter can be downloaded separately, these materials are useful for trainers who intend to customise them for a specific group of students (for example by adding screen captures and exercises geared to the students' specific work setting).

Link to resource


Wink

Developed by: DebugMode
Type of resource: Software
Target audience: General
Cost: Free access

Wink is a widely-used free screencasting tool which offers a variety of output formats, including Flash.

Link to resource


Zhaba Facilitators Materials

Developed by: Zhaba Facilitators Collective
Type of resource: Website
Target audience: Trainers
Cost: Free access

ZHABA is a network of facilitators that work with environmental, civil society and development organisations to help them make change happen and increase the effectiveness of their work. This section of their website makes literature resources on facilitation and organisation, as well as worksheets and tools useful for facilitating workshops and training events, available for free.

Link to resource


UN WOMEN Gender Training Community of Practice

Developed by: INSTRAW
Type of resource: wiki
Target audience: General, Trainers, Women
Cost: Free access

The UN WOMEN Gender Training Community of Practice brings together practitioners and researchers from all over the world with a diversity of knowledge and experiences, in order to take stock of the present situation of gender training; what the real successes and failures have been and how gender training can be strengthened as a component of gender mainstreaming and sustainable development. It includes a Gender Training Wiki with valuable information and resources on Gender Training.

Link to resource


 
 
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